Bye bye MCI

I finally told MCI to disconnect phone service. They were never able to sign us up for the Neighborhood program. The incredible part is that it was simply a billing problem. They did establish local and long distance service on the line, but they could never sign us up for the Neighborhood program. Over a two-month period, I was told repeatedly that they would fix everything in just two weeks. Should I really trust our phone and internet service to a company with such a disasterous record for customer service?

Next step: a complaint to the California Public Utilities Commission.

Advertisements
Explore posts in the same categories: General

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


%d bloggers like this: